Services
Stop paying for hours.
Start paying for outcomes.
Most bookkeepers charge you for time spent. We charge you for problems solved.
What "Bookkeeping" Actually Means Here
Forget what you think bookkeeping is. Here's what we actually deliver:
Real-Time Financial Visibility
Not "we'll get you reports eventually." We mean you can check your cash position, aged debtors, and profitability from your phone right now.
Automation That Actually Works
Your receipts? Photographed and auto-coded. Your POS sales? Flowing into Xero automatically. Your payroll? Synced from rosters with zero manual entry. This isn't the future. It's what we do today.
Strategic Insights, Not Just Data
We don't just tell you what happened. We tell you what it means. "Revenue is up 15% but profit is flat—here's why and here's what needs attention."
A Team That Has Your Back
Your dedicated bookkeeper. Their Team Leader. 32 specialists across different areas. All year round coverage.
Compliance Handled Completely
BAS lodged on time. Payroll processed correctly. Super paid. STP sorted. ATO correspondence handled. You sleep better.
This is what you're actually buying. Not hours. Outcomes.
Our Packages:
Built for Real Businesses
We don't do one-size-fits-all. Because a 5-person agency doesn't need the same service as a 30-person medical practice.
Here’s how it works:
Core Service
(Everyone Gets This)
● Weekly Processing & Reconciliation Not monthly catch-ups. Weekly attention means errors get caught immediately, not discovered months later.
● Monthly Management Reports (Within 10 Days) P&L, Balance Sheet, Cash Flow—delivered by day 10 of each month. Actually useful for making decisions.
● Real-Time Dashboard Access Check your numbers from your phone anytime. Updated daily, not monthly.
● BAS Preparation & Lodgement Quarterly compliance handled completely. Never late. Never wrong.
● EOFY Workpapers & STP Finalisation Everything your accountant needs, clean and organised. Saves you money on accounting fees.
● Annual Obligations WorkCover declarations, payroll tax returns, whatever applies to your business.
● Direct Support Email and phone access to your dedicated bookkeeper. Actual humans.
● Accountant Liaison We work directly with your accountant to make their life (and yours) easier.
Then We Customise
Based on Your Business
What drives your pricing:
● Transaction Volume More transactions = more processing time. We price accordingly.
● Team Size Payroll for 3 people vs 30 people requires different complexity.
● Number of Entities Single company vs multiple entities vs trust structures.
● System Complexity Basic Xero vs multi-system integration (POS, practice management, inventory, etc.)
● Reporting Needs Standard reports vs custom dashboards vs multi-site consolidation.
How Our Packages Work
Select Your Base Package
1
Start with the compliance you need.
Monthly BAS
For businesses on monthly BAS reporting.
Quarterly BAS
For businesses on quarterly BAS reporting.
Quarterly BAS & Monthly IAS
For businesses requiring instalment activity statements.
Choose from payroll, accounts payable & custom services.
2
Add what you need
Payroll Services
● Weekly, fortnightly or monthly processing
● STP filing and superannuation
● Employee onboarding and offboarding
Accounts Payable
● Paperless bill processing
● Supplier liaison
● Payment distribution and remittance advices
Custom Services
● POS reconciliation
● Specific reporting requirements
● Integration set up
Add strategic insights and advisory services
3
Supercharge Your Numbers
KPI Dashboard
Visualise key performance indicators at a glance.
Cashflow Forecasting
Predict and plan for your business’s financial future.
Performance Against Budget
Track actual results versus your planned budget.
Monthly Numbers Meeting
Regular review sessions to discuss financial performance.
Budget Preparation
Create realistic financial targets for your business
Custom Management Performance
Tailored reports designed for your specific needs.
Examples
Example 1: Small Professional Services Firm
Marketing agency, 5 staff, single entity
What they need:
● Weekly processing
● Monthly reports
● Payroll (5 staff)
● Quarterly BAS
● Project profitability tracking
Monthly investment: $495
What they get: Time back, accurate project margins, confident decisions on hiring.
Example 2: Medical Practice
3 doctors, 8 staff, Best Practice integration
What they need:
● Weekly processing
● Best Practice → Xero reconciliation
● Monthly Board reports
● Payroll (8 staff including doctors)
● Practitioner-level profitability
● Quarterly BAS
Monthly investment: $895
What they get: Board-ready reports by day 10, clear visibility on doctor profitability, audit-ready files.
Example 3: Multi-Site Hospitality
3 venues, 45 staff, POS integration, complex rostering
What they need:
● Daily POS integration (3 sites)
● Weekly processing per venue
● Consolidated reporting
● Rostering → payroll automation
● Venue-by-venue profitability
● Cash flow management
● Quarterly BAS
Monthly investment: $1,650
What they get: Know which venues make money, control labor costs, daily cash visibility, payroll that runs itself.
Example 4: Trade Business
15 staff, job costing, subcontractors
What they need:
● Weekly processing
● Job profitability tracking
● Subcontractor management
● Payroll (15 staff)
● Quarterly BAS
Monthly investment: $795
What they get: Know which job types are profitable, stop quoting losers, make better hiring decisions.
What's NOT Included (And Why)
Let's be clear about boundaries:
● Tax Returns & Tax Planning That's your accountant's job. We prepare perfect files for them. They handle tax and financial strategy.
● Financial Planning & Investment Advice We're bookkeepers, not financial advisors. We'll tell you what your business is worth today. We won't tell you what to invest in.
● Legal & Compliance Consulting We handle ATO obligations. We don't give legal advice on business structures, employment law, or contracts.
● Business Coaching & Strategy We'll tell you what the numbers say. We won't tell you how to run your business.
● 24/7 Emergency Support We're available during business hours. If your emergency is "I need reports right now at 9pm on a Sunday," we're not the right fit.
Why be clear about this? Because unclear scope creates disappointment. We'd rather be honest upfront than surprise you later
Here's What Happens Next
Book a 30-Minute Discovery Call
We'll review your situation, show you exactly how we'd handle your specific setup, and give you a fixed-fee quote.
No pressure. No hard sell. Just clarity.
Get Your Custom Proposal (within 48 hours)
Clear pricing. Defined deliverables. Exactly what we'll automate and deliver. No surprises.
Onboarding (2-4 weeks)
We audit your file, build your integrations, set up automation, introduce your team.
You Get Your Life Back
Reports within 10 days. Real-time dashboards. Confidence in your numbers. Weekends free.
That's it. Simple.
Frequently Asked Questions
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30 minutes where we:
Understand your business and current setup
Show you exactly how we'd handle your situation
Give you a fixed-fee quote
Answer your questions
Let you decide
No pressure. No hard sell. Just clarity.
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Typical onboarding: 2-4 weeks.
Why not faster? Because we build your automation properly. Rush jobs create problems. We'd rather take an extra week to do it right.
Current capacity? We're usually at or near capacity. If there's a waitlist, we'll tell you upfront.
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Perfect timing to upgrade.
We'll:
Review what they were doing
Identify what was manual that should be automated
Find better ways to handle things
Make sure nothing falls through cracks
Often, clients are relieved to discover their old bookkeeper's "that's just how it's done" was actually "that's the only way I knew how."
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Opposite.
Right now you probably: ❌ Don't fully trust your numbers ❌ Can't easily access reports ❌ Make decisions on gut feel ❌ Wonder if things are coded right
With us you get: ✅ Real-time dashboard from your phone ✅ Reports day 10, every month ✅ Complete Xero access (it's YOUR file) ✅ Direct line to your bookkeeper ✅ More visibility than ever before
You're not losing control. You're gaining clarity.
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Doesn't affect you.
Solo bookkeeper leaves? You're screwed. Your Diverse bookkeeper leaves? You don't notice.
Because: ✅ Team Leader knows your file ✅ Systems are standardized ✅ Seamless handover process ✅ No single point of failure
This is why team > solo.
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To Xero: Advisor access (full access to manage your file) To banks: Read-only access via bank feeds (we can't move money) To payroll: Access to process pays To other systems: Credentials for POS, practice management, etc. for integration
Security: We follow best practices and bank-level security protocols. We'll walk you through everything in discovery call.
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Absolutely.
Most accountants love us because we give them clean, organized files that make their job easier (and faster, which saves you money).
Many accountants refer clients to us specifically because they trust our work.
If your accountant is good, we'll make them look great. If your accountant isn't good, we'll quietly suggest you might want to upgrade that too.
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Three-month satisfaction guarantee.
Not working? We'll fix it, or we'll part ways professionally, or we'll help you find someone better.
No lock-in contracts. No cancellation fees. No hard feelings.
We want clients who love working with us. If that's not you, we'd rather know early.
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Most bookkeepers use Xero. Cool.
What they don't have: ❌ 13 years of automation refinement ❌ $500K+ invested in technology infrastructure ❌ Team structure that provides coverage ❌ Industry-specific specialization ❌ Real-time dashboards ❌ Processes that deliver reports in 10 days
It's the difference between someone with a hammer and someone with a factory.
Tools are the same. Systems are completely different.
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Yes. Daily.
Your real-time dashboard is accessible from your phone 24/7. Updated daily.
No more waiting for month-end reports to know where you stand.
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Your Xero file is always yours.
If you outgrow us or want to hire internally, we'll do a professional handover:
Clean, documented file structure
Training for your new person
Transition support
No hostage-taking of data
We're confident enough in our service that we don't need to trap you.
Ready to Stop Guessing and Start Knowing?
You've read this far. You know your current bookkeeping situation isn't working.
The question isn't whether you need better bookkeeping. The question is whether you're ready to actually do something about it.
Here's what happens next:
Book a 30-minute discovery call
Get a fixed-fee quote within 48 hours
Decide if it's right for you
Start getting your life back
No pressure. No tricks.
Just honest service from people who've been doing this for 13 years.
Still not sure? Fair enough.
Read it.
If you recognise yourself in 3+ mistakes, we should probably talk.
If not? Enjoy your weekend bookkeeping.
(But seriously, stop doing that.)
